Interview

This Is How Tech Giants Grow

with

Ben Sailer (Wordpress.com)

Introduction

Have you ever wondered how your biggest competitors grow? And I’m not talking about small startups like yours, no. These guys are in the same situation as you.

But what about those tech giants that dominate your industry? How they achieve growth, having practically done it all?

That’s what you’re going to learn from this episode of How Top Startups Grow.

My guest today - Ben Sailer, a director of inbound marketing at Wordpress.com - worked in both worlds. He helped grow a new startup and is now scaling an absolute giant.

Hear Ben comparing growing a startup with the challenges of scaling an established company.

Learn how those giants operate, what challenges they face, and what often stops them in their tracks.

Discover what strengths you have that you could use to steal your large competitors’ traffic and sales.

Enjoy!

Enjoy the interview

About the guest

Ben Sailer - Director of Inbound Marketing at Wordpress.com

Topics discussed

Navigating Career Transitions and Industry Experience:

  • Career Path and Growth: Ben Sailer’s journey from content and SEO roles across various industries to leading the inbound marketing team at WordPress.com highlights the value of diverse experiences in shaping a successful career. His transition from a startup to a larger company demonstrates the importance of adaptability and continuous learning in different business environments.
  • Leverage Industry Experience: Startup founders can benefit from bringing in talent with a wide range of industry experiences. This diversity can provide valuable insights and strategies for growth, particularly in areas like content and SEO.

Managing Challenges in Startups vs. Established Companies:

  • Resource Allocation in Startups: In a startup environment like CoSchedule, one of the biggest challenges is deciding where to allocate limited resources. Founders must prioritize tasks and strategies that will deliver the most significant impact with the resources available.
  • Managing Priorities in Larger Organizations: In larger, more established companies like WordPress.com, the challenge shifts to managing priorities and ensuring that the broader team understands what to focus on. Startup founders should be prepared to shift from a "do-it-all" mindset to a more strategic role as their company grows.

Understanding Platform Evolution and Market Positioning:

  • Clarifying Product and Market Position: Ben discusses the evolution of WordPress.com from its origins as a blogging platform to a robust managed hosting solution. This highlights the importance of continuously evolving your product and refining its market positioning to stay relevant and competitive.
  • Perception Challenges: A key challenge for WordPress.com has been changing the outdated perception of the platform. For startup founders, this underscores the importance of actively managing and updating your brand’s narrative to reflect its true capabilities and potential.

Adapting SEO and Content Strategies:

  • Evolving Content and SEO Approaches: Ben’s shift from scaling traffic at CoSchedule to optimizing and strategically managing high traffic at WordPress.com reflects the need to adapt content and SEO strategies based on the company’s growth stage. For startups, this means that strategies need to evolve as the company scales, with a focus on maximizing impact rather than just driving numbers.
  • Focus on Impact Over Scale: In larger companies, the emphasis may shift from scaling to enhancing the impact of existing traffic. Startup founders should consider how to transition their marketing efforts from growth-focused to impact-driven as their audience and traffic grow.

Changing Market Perceptions:

  • Rebranding and Narrative Shifting: Ben’s efforts to change the outdated perception of WordPress.com as merely a blogging platform highlight the importance of actively managing your brand’s narrative. Startups often need to evolve how they are perceived in the market as their products and services grow more sophisticated.
  • Demonstrating Product Evolution: For startup founders, it’s crucial to continually educate the market on how your product has evolved, ensuring that potential customers understand its full range of capabilities and value.

My favorite quote

"When you're a startup, you should not try to like do what an enterprise does at a smaller level. Like, you should lean into the advantages that you have that they don't, which is essentially that, like, you're a speedboat and they're like a cruise ship. You can run circles around enterprises when you're small."